I can't login to the app

Created by Sasha Jones, Modified on Fri, 20 Jan 2023 at 02:32 PM by Sasha Jones

First, please try the reset password functionality. 

If you do not receive a link, please check your spam folder. Should that fail, please take a screenshot to submit to help@joinpanda.com. Please provide details of your issue and we will do our best to assist.

To reset your password, please follow the below steps:

  1. Open the Panda app, if you are logged in already, please logout
  2. Click on "Login"
  3. Click on "Forgot my password"
  4. Enter the email address you signed up to Panda with
  5. Click "Next"
  6. Open your email application on either your mobile device, desktop, or laptop
  7. Open the "Reset your password on Panda" email and click "Reset password"
  8. Enter your new password and click "Let's go"
  9. You're all set! Navigate back to the Panda app and log in with the email address that you originally signed up to Panda with and your new password

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